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How to file a claim: Blue Cross Blue Shield Global Solutions

eClaims—the fastest, best way.

This is the quickest and most convenient way to submit claims. Pick the method that’s best for you.

• Do it all online. Submit an eClaim through our Member Portal or mobile app. You can easily find it on the quick links bar on the Member Portal home page.
• Fill out a paper form. Download the claim form from the Claims section of the Member Portal or mobile app. Print it, fill it out and take a photo of the completed form. Then upload your photo through the Member Portal or mobile app.

Email, fax or mail

Download the claim form from the Claims section of the Member Portal or mobile app. Complete the form. Then send it to us by one of the following methods. Be sure to include all supporting documents with the form.

• Email: claims@bcbsglobalsolutions.com
• Fax: +1 610 482 9623
• Mail: Blue Cross Blue Shield Global Solutions, Attn: Claims Department, P.O. Box 1748, Southeastern, PA 19399-1748, USA

What we need to process your claim quickly.

When submitting your claim, make sure to include the following. This will enable us to process your claim and reimburse you quickly.

• Reason for treatment and/or diagnosis
• Itemized bill from the healthcare provider 
• Dates of treatment
• Provider’s name and contact information
• Your desired reimbursement method—we can reimburse you by check, bank wire or ACH payment